BJ's Tire Center

da Qv a year ago

Love BJs tire. Have been getting tires here for years! Always personable employees. Sometimes there’s a wait but that’s everywhere! Go shop (so many places within walking distance) They’ll be ready when you’re done. If they’re both in the bay just stick your head in there and get their attention. If you need tires immediately then that’s on you for not properly planning unless it’s an emergency like what happened to me one day when I noticed a bubble coming on my sidewall so I went over to BJ’s tires (to make an appt since I was right there at bjs gas) and they replaced the tire right then and there! Like I said. The 3 guys that work there have all 3 been there for at least the past few years and they work hard and at the same time do their jobs with customer service in mind.

Ferdinand C 2 years ago

Absolutely horrible! Another bad business, bought my car to have tires rotated, 9:30am. I was the ONLY car. Took 1 1/2 hrs to rotate tires. Not blaming the guy there. He was by himself. He had to answer phone calls for 25 minutes. Then when he did the rotation he had to get someone to torque the lug nuts. Thats nice for safety but I had to wait for at least 25 minutes for that. Obviously horrendous management. I think next time I’ll go around the corner by my house and pay $15 for a tire rotation, I’ll be in and out in maybe 15 minutes. Gut management and staff it properly!!!!! I’m done with them.

Christian Velez 5 years ago

good friend of mine ordered front tires for his car and was told they were going to be there. they weren’t there that day and told him the tires would be there the next day. when he came back they said the tires were there and would install them when he went to panera. he came back from lunch to find out that not only were the tires not at the store, but were in france, a whole different region of the world. The general manager then came out and apologized and said they would put the tires on for free when they arrive in 2 weeks. he spent over $600 for the tires and were going to give him a $20 free service for 2 weeks of inconvenience. entirely unprofessional and distrustful acts from an auto service company

Gary Kibble 6 years ago

This was our go-to place for new tires for years with low prices and good service. But my last front tires wore out with only 10,000 miles on them so we expected the warranty would replace them. No. They said the tires were fine but it was my poor wheel align that wore out the rims. And they don't do alignments. Nor did they ever advise me to get an alignment. So now we use another dealer that sells tires and guarantees the alignment is true.

Andrew C 7 years ago

Cheap prices are what brought me in but Carl's customer service is what made me want to write a review. BJ's only staffs one person in the tire center so you have to be understanding about wait times. Its not the tech's fault. Carl clearly does everything within his power to take care of everyone. This man HUSTLES in the shop, is polite and courteous, and was outstanding in his communication of when things could be completed. Work was completed, torqued correctly with a torque stick, followed by a torque wrench. 5 stars for Carl.